# Delete Record

{% hint style="warning" %}
**Notes:**&#x20;

* Only active users with a license subscription, access rights, and the view and delete privileges can delete a record/file. If you do not have access, please contact your company owner or system administrator to request the access and privileges necessary to perform this action.
* The delete a Record/File feature is only available on the [**Enterprise Subscription**](/help-center/ciqa-eqms-user-guide/getting-started/team-profile/subscriptions.md)**.**
  {% endhint %}

## Delete Record

To delete a record, press the red trash can icon <img src="/files/uXMwcJp8K6XS0LWPbhyd" alt="" data-size="line">. The system will display a window for you to confirm the deletion of the record.

<figure><img src="/files/2Uz3RE49Kj92TW29Pk7y" alt=""><figcaption><p>Example of the Location Inside a Form</p></figcaption></figure>

<figure><img src="/files/o9FynUPC3psp4FZFGrBv" alt=""><figcaption><p>Delete Record Confirmation Screen</p></figcaption></figure>

## Delete Record Scenarios

The delete function varies depending on the module you are in. Here are the scenarios in which you can delete a record.

### 1. Records with Active or Inactive Status

The system will allow you to delete the record in any status as long as it is not referenced in another record. However, if it is referenced or used, you cannot delete <img src="/files/cLNkdtvFenaVar6BzNvj" alt="" data-size="line"> or change the name or number of the record. If you attempt to delete the record, the system would display this message.

<figure><img src="/files/4v9LexG8IVBv90k7NSJJ" alt=""><figcaption><p>Notification</p></figcaption></figure>

{% hint style="info" %}
**Tips**

* In Service and Out of Service statuses have the same behavior.
  {% endhint %}

### 2. Delete a Document Record

The system will only allow you to delete a document if it's open, obsolete or duplicated status. To learn more about these statuses, click [here](/help-center/ciqa-eqms-user-guide/modules/document-control-management/standard-operating-procedures-sops/sop-management/general-information/record-status.md).&#x20;

### 3. Delete an Incident Record

The system will only allow you to delete an incident if it's in open status. The system does not allow deletion in the other statuses as they are being used for investigation and to maintain data integrity, security, and compliance.

### 4. Delete an Investigation Request

The system will only allows you to delete an investigation request if it's in open or canceled status. To learn more about these statuses, click [here](/help-center/ciqa-eqms-user-guide/modules/quality-assurance-management/incidents-capa-and-nc-management/investigations-requests/general-information/record-status.md).

### 5. Delete an Investigation

The system does not allow the deletion of investigations in any status to maintain data integrity, security, and compliance. Deleting investigations can lead to the loss of critical information, impede incident or case tracking and analysis, and create potential legal or regulatory issues.

### 6. Delete a Risk Analysis or FMEA

The system will only allow you to delete a risk analysis or failure mode & effect analysis if it's in open, canceled, or duplicated status. To learn more about the statuses, click [here](broken://pages/L15bQh9a97Yn842g7Lwt) for Risk Analysis or click [here](/help-center/ciqa-eqms-user-guide/modules/products-and-inventory-management/products-and-lots/lot-movement/record-status.md) for FMEA.

### 7. Delete a Lot Movement

The system will only allow you to delete a lot of movement if it's in open, canceled, or duplicated status. To learn more about these statuses, click [here](broken://pages/kMok7lECf6SsKfAIEV1E).

{% hint style="info" %}
**Tips**

* To learn how to delete a file, [click here](/help-center/ciqa-eqms-user-guide/features/file-repository/file-delete.md).
* To learn how to restore a deleted record, [click here](/help-center/ciqa-eqms-user-guide/features/general-functions/restore.md).
  {% endhint %}

## Delete Row

To delete a record row, press the red backspace icon <img src="/files/zTI9uTodoBwZ5Z1NzK6j" alt="" data-size="line">. The record row will be visually removed, but the deletion is not effective until you press the [check icon](/help-center/ciqa-eqms-user-guide/features/general-functions/save-record.md) <img src="/files/HFPACWsb6L0wRChU7z87" alt="" data-size="line">.

<figure><img src="/files/SCM6H3rawcyUHRagZZWP" alt=""><figcaption><p>Example Row Record</p></figcaption></figure>

## Delete an Item

To delete any item, press the red cross icon <img src="/files/dfJwOB1jczNajearCHNf" alt="" data-size="line">. Typically, where this icon is present, it is used to remove records that do not yet exist in the system.

<figure><img src="/files/M1numhYBMhibQGRKtnJi" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.ciqa.net/help-center/ciqa-eqms-user-guide/features/general-functions/delete-record.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
