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© 2023 CIQA QMS by Computer Integration of Quality Assurance

On this page
  • Add an Email Signature
  • Sign
  • 1. Search Request
  • 2. Content Review
  • 3. Review Completed
  • View Details

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  1. Help Center
  2. CIQA eQMS User Guide
  3. Features
  4. Approval/Reviewer Management
  5. General

Email Signature

Email signature request will be sent via email as part of the electronic signature process.

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Last updated 8 months ago

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Add an Email Signature

Notes: The email used for signature confirmation must not be associated with any system user.

  • Step #1: Select the type "Email Approval" or "Email Reviewer".

  • Step #2: Add the user's information (Type, Name, Email, Position, Phone).

Tips

  • All fields with * are required to be filled.

  • To add more than one Email Approver/Reviewer, repeat Steps 2 and 3.

  • Emails cannot be repeated among Email and Manual Aprovers/Reviewers.

Once the user has added all needed approvers, the Approvals section will update showcasing their name, Approver type, Signature Status and Date, along with the remove option.

Tips:

  • Email approvers will have the Blue Clock Icon set as their default Signature Status when they are added.

Sign

The approval/review status will always be disabled for changes; it can only be modified from the email address that receives the email.

Press the View button or click the link related to the record.

This will redirect you to a screen where you will need to complete three steps to make the signature decision.

1. Search Request

2. Content Review

In this section, you will be able to see the general and critical information of the record, attached files, other approvers/reviewers, and comments.

Notes:

  • The amount of information in the Record Details section varies depending on the type of record and the module it belongs to.

  • In the Files Uploads section, you can view the content by clicking the view icon for all files that support this feature.

After carefully reviewing the record, you can make the decision by pressing the buttons in the bottom right corner.

A confirmation screen will appear to confirm your decision.

Notes:

  • The record must be in the "Under Review" status in order to make your decision.

  • You must use the latest email received, as previous emails become obsolete.

  • Once you have made your decision or have been removed as an approver or reviewer, you will no longer be able to access the signing link for the corresponding record.

3. Review Completed

Once you have successfully made your decision, a screen displaying a summary of your decision will appear.

Their signature has been executed and can no longer be changed.

View Details

Click on any of the Status icons to view the type of email signature and approver information.

A screen will display detailed information about the selected approval or reviewer.

To resend the email for review or approval, click on the "Resend Review Request" button; a new email will be sent.

Tips

  • Once the decision has been made, the "Resend Review Request" button will be hidden.

Step #3: Press the icon to add the user.

Step #4: Save the identified users by clicking the green checkmark icon .

To remove a user, press the icon.

In this first step, fill in the fields with the data used during creation (the email and phone number must match those used in the "" step) and click the search button. For example, if it was created with the email carlos.doe@ciqa.info and the phone number 7871231234, these same values must be used to search for the signature request.

There is a general exception usually used for where the "Close" button is displayed, which is used to exit and the "Reviewed" button is used to review the action.

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Add an Email Signature
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