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On this page
  • Team's Profile
  • Change Team Owner
  • Security Preferences
  • File Repository & Lookup Preferences
  • Team Merge
  • Request Merge with Other Teams
  • Merged Team Accounts Section
  • Accept Merge Request
  • Unmerge Teams
  • Cancel a Merge Request
  • View Audit Trail of Merge Request
  • Deactivate Team Account

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  1. 🤝Help Center
  2. 📑CIQA eQMS User Guide
  3. ⏱️Getting Started
  4. 🗄️Team Profile

Account

Steps on how to update your team profile.

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Last updated 12 months ago

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© 2023 CIQA QMS by Computer Integration of Quality Assurance

Team's Profile

In this section, users can update company name, country, industry type, and team owner. To apply changes, click the "Save" button for updates to take effect.

Change Team Owner

Notes: When the team owner is switched to another user, the system will automatically change the previous owner role to administrator and switch the license subscription as well.

Tips

Security Preferences

In this section, you can modify the team password setting, which forces users to change their password at specified intervals. Select the days of password duration and press save. The system would force instantly to change the password.

Notes: Password must have at least 12 characters and contain at least one uppercase, number and special character.

File Repository & Lookup Preferences

In this section, you will configure options to select the type of watermark to apply to each file when it is downloaded in a controlled manner. These settings are applied to the attachment display in the File Repository & File Lookup.

Notes: The Watermark feature is only available on the Enterprise Subscription.

Team Merge

Notes:

  • The Team Merge feature is only available on the Enterprise Subscription.

Request Merge with Other Teams

In this section, you can request a merge with other teams to establish a connection and share records between them

Inputs required can be found here

Once you've filled in the required inputs and clicked Request Merge, the request will be added to the Merged Team Accounts section.

Tips

  • If the team email or Team ID does not match, an error will be displayed.

An email notification is sent to the team to be merged.

Merged Team Accounts Section

Merged teams, or merge requests, are displayed here.

  1. Team Name

  2. Action Available to manage the Team petitions:

  3. History of Merged team accounts (Audit Trail)

Accept Merge Request

To accept a merge request, the team owner who received the invitation must accept the email with which the team is registered and accept the request.

The teams are merged successfully.

An email notification will be received to confirm the merge.

Unmerge Teams

Notes: When a team is unmerged, the records created during the merge will remain in the owner's database. After unmerging, they won't be able to view or edit records corresponding to the other team.

Click the Unmerge Team Button and confirm the request to unmerge the teams.

An email notification is sent to notify the team about the unmerge.

Cancel a Merge Request

If you receive a merge request that you didn't intend to or was made in error, click the "Cancel Merge Request" and confirm the request,

View Audit Trail of Merge Request

Click the Audit Trail button to display the history of requests.

Deactivate Team Account

If you want to deactivate your account, click the "Contact Support" button to create a ticket for the CIQA Support team.

If an owner you want to add doesn't appear in the list, simply click on the external link icon , which will redirect you to the user & employee form.

Merged accounts do not share licenses; they are team-specific and can only be transferred by to your team.

Status of Merging ,

Unmerge Team

Resend Request

Cancel Request

Inviting The User
Example Email Notification
Example Email Notification
Confirmation Screen
Example Email Notification