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  • The System Displays the Following Incidents Charts:
  • Overall Incident Charts
  • Related Incident Charts
  • #45 Incident Status
  • #105 Incident Status Progression
  • #165 Incidents by Type
  • #225 Top 5 Incidents Classifications
  • #285 Percentage of Incidents Pending for Closure
  • Search Filter
  • Print and Export Chart Options

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  1. Help Center
  2. CIQA eQMS User Guide
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  4. Quality Assurance Management
  5. Incidents, CAPA & NC Management
  6. Incident & Investigation Dashboard
  7. Charts Dashboard

Incidents Charts

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Last updated 1 month ago

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The incident charts display the status, progress, type, or classification of incidents, categorized as overall, or related charts.

The System Displays the Following Incidents Charts:

The overall incident charts were used as examples to illustrate the functionalities. These charts provide a broader view, encompassing all incidents, regardless of type or link relations. The 'Related' charts behave similarly, with the key difference being that they display data based on whether a category is linked.

Overall Incident Charts

Related Incident Charts

  • #50 Customer Related Incident Status

  • #55 Department Related Incident Status

  • #60 Document Related Incident Status

  • #65 Equipment Related Incident Status

  • #70 Location Related Incident Status

  • #75 Lot Movement Related Incident Status

  • #80 Lot Related Incident Status

  • #85 Product Related Incident Status

  • #90 Serial Related Incident Status

  • #95 Supplier Related Incident Status

  • #100 Training Related Incident Status

  • #110 Customer Related Incident Status Progression

  • #115 Department Related Incident Status Progression

  • #120 Document Related Incident Status Progression

  • #125 Equipment Related Incident Status Progression

  • #130 Location Related Incident Status Progression

  • #135 Lot Movement Related Incident Status Progression

  • #140 Lot Related Incident Status Progression

  • #145 Product Related Incident Status Progression

  • #150 Serial Related Incident Status Progression

  • #155 Supplier Related Incident Status Progression

  • #160 Training Related Incident Status Progression

  • #170 Customer Related Incidents by Type

  • #175 Department Related Incidents by Type

  • #180 Document Related Incidents by Type

  • #185 Equipment Related Incidents by Type

  • #190 Location Related Incidents by Type

  • #195 Lot Movement Related Incidents by Type

  • #200 Lot Related Incidents by Type

  • #205 Product Related Incidents by Type

  • #210 Serial Related Incidents by Type

  • #215 Supplier Related Incidents by Type

  • #220 Training Related Incidents by Type

  • #230 Top 5 Customer Related Incident Classifications

  • #235 Top 5 Department Related Incident Classifications

  • #240 Top 5 Document Related Incident Classifications

  • #245 Top 5 Equipment Related Incident Classifications

  • #250 Top 5 Location Related Incident Classifications

  • #255 Top 5 Lot Movement Related Incident Classifications

  • #260 Top 5 Lot Related Incident Classifications

  • #265 Top 5 Product Related Incident Classifications

  • #270 Top 5 Serial Related Incident Classifications

  • #275 Top 5 Supplier Related Incident Classifications

  • #280 Top 5 Training Related Incident Classifications

#45 Incident Status

This chart provides a visual breakdown of the current status of all incidents, based on their registration date within a specified time period, regardless of their relation to related records. Charts #50 to #100 focus specifically on related incidents, which include various categories such as customer, product, training, document, etc., with similar behavior.

All Incidents are organized by status:

  • Open

  • Under Review

  • Closed

You can activate or deactivate specific statuses to focus on the information you need. Hovering over any section of the chart, will display the total for the selected range or category.

#105 Incident Status Progression

This chart offers a visual breakdown of the changes in the status of all incidents based on their first status date change within a specified time period, regardless of their relation to related records. Charts #110 to #160 focus specifically on related incidents, displaying similar patterns of behavior.

All Incidents are organized by status:

  • Open

  • Under Review

  • Closed

You can activate or deactivate specific statuses to focus on the information you need. Hovering over any section of the chart, will display the total for the selected range or category.

#165 Incidents by Type

This chart provides a visual summary of all incident types based on their registration date within a defined time period, regardless of their connection to related records. Charts #170 to #220 specifically focus on related incidents, each exhibiting similar behavior.

All Incidents are organized by types:

  • New

  • Other

  • Repeated

You can enable or disable specific statuses to highlight the data you need. By hovering over any section of the chart, the total for the corresponding range or category will be shown.

#225 Top 5 Incidents Classifications

This chart presents the Top 5 classifications of all incidents based on their registration date within a defined time period, regardless of their connection to related records. Charts #230 and #280 specifically highlight related incidents, showing similar patterns of behavior.

The legend is determined by the classifications added by the user. In the example provided, OQ, A, B, D, E, and F were used. If a 6th classification is tied with the 5th one, it will be selected in alphabetical order. If there are fewer than five classifications, the chart will display all existing classifications in the legend.

You can enable or disable specific statuses to focus on the data you need. Hovering over any section of the chart will reveal the total for the corresponding range or category.

#285 Percentage of Incidents Pending for Closure

This chart displays the percentage of incidents in open and under review statuses that are pending closure, regardless of their connection to products. As the number of incidents awaiting closure increases, the needle shifts to the right. On the other hand, as the number decreases, the needle moves to the left.

Search Filter

The charts offer a variety of filtering options to customize the displayed data. These filters adjust the chart values based on the selected parameters, allowing for customized views.

Available Filtering Options:

  1. Time Interval: Choose parameters such as Days, Months, Quarters, or Years to group data into manageable intervals.

  2. Time Range: Define a specific range of dates to narrow down the records displayed.

Filter options may vary depending on the chart you are viewing, offering flexibility across different visualizations.

Print and Export Chart Options

By clicking on the vertical ellipsis icon, as shown in the figure below, a drop-down menu will appear with various options to manage your chart. If any filters are applied, they will be included when printing or exporting the chart.

Drop-Down Menu Options:

When printing a chart, the system will include a stamp in the document footer containing a unique control number, the name of the user who initiated the print, and a timestamp detailing the date and time it was generated. This ensures compliance with cGMPs, ALCOA, ALCOA+, and other data integrity and security standards associated with forms and documents.

Notes: Audit Trail log is intended to comply with the cGMP audit trail requirements of the 21 CFR Part 11.

You can customize the chart by selecting your preferred time interval, such as days, months, years, or quarters. Additionally, the chart type can be adjusted through the chart settings. For more details on customization, refer to the .

You can customize the chart by selecting your preferred time interval, such as days, months, years, or quarters. Additionally, the chart type can be adjusted through the chart settings. For more details on customization, refer to the .

You can personalize the chart by choosing your desired time interval, such as days, months, years, or quarters. The chart type can also be modified in the chart settings. For further information on customization options, please refer to the .

You can personalize the chart by choosing your desired time interval, such as days, months, years, or quarters. The chart type can also be modified in the chart settings. For further information on customization options, please refer to the .

Open the filter settings to customize and apply advanced filtering criteria.

Reset all applied filters and restore the default view.

Allow you to customize the chart type, adjust display preferences, and refine how data is visualized to suit your specific needs.

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Chart Settings
Chart Settings
Chart Settings
Chart Settings
Filter Window:
Clear Search Button:
Chart Settings:
Print the Chart
Export Chart Data (Excel)
Audit Trail
#45 Incident Status
#105 Incident Status Progression
#165 Incidents by Type
#225 Top 5 Incident Classifications
#285 Percentage of Incidents Pending for Closure
Incident Status
Inciden Status Progression
Incidents by Type
Top 5 Incidents Classifications
Pie Chart Example
Column Chart Example
Pie Chart Example
Column Chart Example
Pie Chart Example
Column Chart Example
Pie Chart Example
Search Filter Example
Footer Example