👥Create a Team

Create an additional team to collaborate with other users and projects using your personal user.(CIQA-SOP-AT-23-01)

Notes: This feature is only available on the Enterprise Subscription.

Access the User & Team Profile

Click the profile icon located in the top right corner of the main menu to access the User / Team Settings.

A small window displayed with the following option:

Tips

• Name and email are read only.

• The system will show all the teams you belong to and the one you are currently in with a green checkmark .

The add team contains the following configuration and preferences:

To add a new team, enter the teams name and select the industry category and click on Create.

Tips

• When a team is added, it will not have the licenses of the previous team, and its creation will be like a free plan account.

Oops, Team Not Found or Inactive?

This message is displayed when the CIQA team deactivates an account. This action can occur for several reasons, including, but not limited to:

1. Prolonged inactivity: If a Team account remains inactive for an extended period, it may be deactivated.

2. Violation of terms of use: Team accounts that violate the terms of use or policies may be deactivated.

3. Default of payment: Failure to make necessary payments can result in deactivation.

4. Request of the user: In some cases, users may request deactivation of their Team.

Verify that you are in the correct team by clicking on Create a Team where you can see the Team name in the upper left corner. If it is not the correct team you can click on the user menu to view your teams. If you are indeed in the correct team and encounter any issues, you can contact us through "My Tickets" or "Contact Us" for further assistance or for any additional inquiries.